Digitalization of business processes is crucial for successful growth and competitiveness of companies today. However, most companies find themselves faced with a dilemma: choose a generic software solution that is quickly accessible and affordable, or invest in the development of a dedicated, custom web application that is fully adapted to their processes.
The decision is not easy, as both options have their advantages and disadvantages. Below, we will look at what exactly generic solutions and dedicated applications mean, where the key differences lie, and which choice is better for your business in the long run.
What are generic software solutions?
Generic solutions are ready-made applications intended for a wide range of users. They operate on the principle of “one solution fits many” and are often available as a subscription service (SaaS). Examples are project management tools, accounting applications or CRM systems, such as e.g. WordPress for website creation, which the company can start using practically immediately after registration.
Generic solutions are most attractive because of their accessibility. The cost of getting started is low, as you usually only pay a monthly subscription fee, and the software is already developed, tested, and ready to use.
But because of their universality, generic solutions often fail to fully address a company's specific business processes. This can mean you're using features you don't need, or missing features that are critical to you.
Advantages and disadvantages of generic solutions
Generic solutions have some clear advantages:
- you can quickly implement them in your business
- the cost of starting use is low
- often have support and regular updates from the provider
The disadvantages are also obvious:
- customization is limited
- functionalities are designed for the average user, not for your business
- can become more expensive in the long run due to monthly subscriptions
- you are completely dependent on the external provider and its terms and conditions
What are custom web applications?
Custom applications are designed and developed specifically for your business. This means that every element of the application is aligned with your processes, way of working, and business goals.
Unlike generic solutions, where a company must adapt to existing software logic, with custom applications, the software solution adapts to you. Such applications are usually accessible via a browser, so they can be used by your employees, partners or customers regardless of location.
Custom development requires more time and investment, but it pays off in the long run. The application grows with your company and can be upgraded with new functionalities at any time.
Advantages and disadvantages of custom solutions
Benefits of custom apps:
- perfect adaptation to your business processes
- possibility of constant upgrading and growth
- creating a competitive advantage because you have a solution that is unique
- greater control over development, data and integrations
Disadvantages to consider:
- higher initial cost compared to subscription
- development time is required, the application is not immediately available
- Good planning is necessary for development to bring expected results.
Key differences between generic and purpose-built solutions
When comparing the two options, the differences are clear. Generic solutions are faster to access and cheaper to start with, but often limit a company's long-term growth. Custom, dedicated applications require more time and a higher investment, but in the long run prove to be a more efficient and flexible solution.
The biggest difference is in adaptability. With generic solutions, the company must adapt to the software, while with custom development, the software adapts to the company. This can make a significant difference in work efficiency, process transparency, and employee satisfaction.
Which choice is right for your business?
Generic solutions are suitable for companies that need a quick and affordable solution where customization is not essential. They are also a good choice for smaller companies that are just starting out. digitalization and need basic functionalities.
Dedicated custom web applications are a sensible choice for companies that have specific processes, want greater flexibility, and are building a competitive advantage in the long term. If you want a digital solution to grow with your company and fully adapt to the way you work, custom development is the right choice.
Conclusion
The decision between a generic solution and a custom application depends on your goals, business scale, and long-term vision. Generic solutions allow for a quick start, but can limit growth in the long term. Custom applications require a larger investment, but provide you with flexibility, uniqueness, and lasting value.
If you are considering digitalizing your business processes and are unsure which path is right for you, it is best to consult with an expert. This way, you will get a clear insight into the options and choose a solution that will support your development in the long term.
EN 
SL