Terms and conditions

GR, Grega Rednak sp.
Last updated: 21.10.2025

1. General provisions

1.1. These Terms and Conditions (hereinafter: Conditions) govern the rights and obligations between the company GR, Grega Rednak sp. (hereinafter: provider) and clients or buyers (buyer) who uses the services or purchases the provider's products.
1.2. Provider:
GR, Grega Rednak sp.
Address: Ε ikole 17, 2331 Pragersko Slovenia
Tax number: SI25277421
Registration number: 9214780000
Email: [email protected]
Website: https://gregarednak.si
1.3. These Terms apply to all services, products, offers, orders, contracts and invoices, unless otherwise agreed in writing.
1.4. The Buyer is aware of these Terms and Conditions and accepts them in full when ordering a service, placing an order or paying an invoice.

2. Provider services

2.1. The provider provides the following services:

  • custom web application programming
  • integration between systems and websites
  • website and application optimization
  • creation of websites and online stores (WordPress and custom)
  • search engine optimization (SEO)
  • maintenance, security updates and hosting
  • consulting in the field of web solutions and IT
  • creation and sale of WordPress plugins (free and paid versions)
    2.2. The scope of services, deadlines and price are determined in the offer or contract between the provider and the buyer.
    2.3. The provider reserves the right to change content and prices without prior notice, unless a contract has already been signed or an offer has been issued.

3. Digital Products (WordPress Plugins)

3.1. The provider develops and sells its own WordPress plugins.
3.2. Each plugin may be available in two versions:

  • free version (GPL) – published under the GPL license and freely usable by the user,
  • PRO version (paid) – copyrighted and remains the intellectual property of the provider.
    3.3. The customer who purchases the PRO version obtains non-exclusive, non-transferable license to use plugin on one (or more) domains as specified in your account or license key.
    3.4. The Buyer may not:
  • distribute, resell, rent or publish PRO codes,
  • modify the source code unless expressly permitted in the license file,
  • remove copyright notices and provider tags.
    3.5. Free versions are published under the GPL license and may be used by the user in accordance with the terms of this license.
    3.6. The Provider may provide technical support and updates for the PRO version for the period specified in the invoice or documentation. After the period has expired, the Buyer may renew the license for an additional fee.

4. Prices, payments and invoices

4.1. Prices are set out in the offer or contract.
4.2. Prices do not include VAT unless otherwise stated.
4.3. The payment deadline is stated on the invoice.
4.4. The buyer must within the deadline 8 days from receipt of invoice inform the provider of any errors, ambiguities or complaints regarding the invoice issued or the performance of the service. After this period has expired, the buyer is deemed not to have contested the invoice and the services.
4.5. Payment is generally made by bank transfer to the provider's bank account, unless another method is agreed upon.

5. Withdrawal from the contract and refund

5.1. Buyer who is a consumer (natural person), has the right, in accordance with the Consumer Protection Act (ZVPot-1), to 14 days from the conclusion of the contract or receiving a digital product without giving a reason withdraw from the contract, except in cases where this is not possible due to the nature of the goods or services.

5.2. Exception – digital content:
For digital content (such as WordPress plugins - PRO versions) delivered electronically, the buyer with start of download, installation or activation expressly agrees that the performance shall commence immediately and that loses the right to withdraw within 14 days, in accordance with Article 135 of the ZVPot-1.
The buyer is clearly informed about this at the time of purchase.

5.3. Services (e.g. website creation, optimization, maintenance):
The buyer may withdraw from the contract only if the performance has not yet begun or if the provider expressly agrees to this. If the performance is already in progress, the provider has the right to charge the costs incurred up to the moment of withdrawal.

5.4. Returns and complaints:
For digital products that are already downloaded, activated or used, refund not possible.
In the event of technical problems, the provider undertakes to do its best to correct the error or provide an alternative solution.

The buyer must report any defects or complaints no later than 8 days after receipt of the product or performance of the service, unless otherwise provided by law.

5.5. Legal entities (B2B buyers):
For legal entities, sole proprietors and other business entities the right of withdrawal does not apply according to ZVPot-1.
Withdrawal from the contract or return of the product/service is possible in these cases. only on the basis of an express agreement between the contracting parties and in accordance with applicable business practices.

5.6. Making refunds:
If a refund is permitted, the amount will be refunded to the buyer in the same way as the payment was made (if possible), within 14 days after confirmation of the refund by the provider.

6. Provider's responsibility

6.1. The Provider undertakes to perform the services professionally and conscientiously.
6.2. The Provider is not responsible for:

  • errors resulting from interventions by third parties or the client,
  • damage resulting from improper use or changes to the code,
  • the operation of websites maintained or hosted by a third party,
  • potential loss of data if the customer does not perform regular backups.
    6.3. The Provider does not guarantee that the Digital Products will be completely faultless or that they will always be compatible with all versions of WordPress or other plugins.

7. Protection of personal data

7.1. The Provider protects the personal data of users in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable Personal Data Protection Act.
7.2. Details are described in Privacy Policy and Cookie Policy, published on the website.

8. Dispute resolution

8.1. In the event of disputes, the provider and the buyer will strive for an amicable solution.
8.2. If this is not possible, the competent authority for dispute resolution is District Court in Maribor.
8.3. For relationships not regulated by these Terms and Conditions, the following shall apply: Slovenian legislation.

9. Final provisions

9.1. The Provider reserves the right to change these Terms and Conditions without prior notice. Changes shall enter into force on the date of publication on the website.
9.2. The buyer is bound by the terms and conditions in effect at the time of purchase or order placement.
9.3. If any provision of these Terms becomes invalid, this shall not affect the validity of the remaining provisions.

πŸ“„ These Terms and Conditions shall enter into force on 21.10.2025.
GR, Grega Rednak sp.
https://gregarednak.si
πŸ“§ [email protected]